Terms and Conditions

Welcome to our website. This website with URL address “sanctuaryhill.com.au” is owned and operated by Sanctuary Hill Vineyard (64 654 716 401). Should you continue to use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Sanctuary Hill Vineyard’s relationship with you in connection with this website. Should you not agree with any of these terms and conditions, please do not use our website.
The term ‘Sanctuary Hill Vineyard’ or ‘us’ or ‘our’ or ‘we’ refers to Sanctuary Hill Vineyard, the owner of the website, whose registered office is 64 654 716 401, Victoria. The term ‘you’ or ‘your’ refers to the website user.

Store Terms and Conditions


Under the Liquor Control Reform Act 1998 it is an offence:
To supply alcohol to a person under the age of 18 years (Penalty exceeds $17,000)
For a person under the age of 18 years to purchase or receive liquor. (Penalty exceeds $700)

To reiterate, you must be 18 years or older to purchase wine from sanctuaryhill.com.au. When you place an order you are confirming that you are aged 18 years or older. You also agree that you are not placing an order for a person under the age of 18. The recipient of the order must be aged 18 years or older.

Your order is an offer to buy goods from us. There will be no contract of any kind between you and us until payment has been received for any goods ordered. At any point up until then, we may decline to supply the goods to you without giving any reason and cancel your order. Upon receiving payment for an order a contract between you and us is made. Order processing may take up to fourteen  days before the order is shipped. If you believe that the items are not as described a refund may be requested for the cost of the order less shipping cost within seven days of delivery. The cost of the return shipping will not be part of the refund. If you open more than one bottle of wine from your order the refund may be denied.

Website Terms and Conditions

1. The content of this website is for your general information and use only. It is subject to change without prior notice.

2. This website uses cookies to monitor browsing preferences. If you allow cookies to be used, the following personal information may be stored by us for use by third parties: date of birth, sex, address, IP address, name, location and any other data collected by Google Analytics.

3. Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.

4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

5. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the content, design, layout, appearance, look and graphics of the website. Any reproduction of the website’s material is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

6. All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

7. Unauthorised use of this website may be a criminal offence and/or give rise to a claim for damages.

8. This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

9. Your use of this website and any dispute arising out of your use of it is subject to the laws of Victoria.

10. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

11. These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty relevant to any particular product or service.

12. These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

13. You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

14. In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

15. Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Sanctuary Hill Vineyard
69 Faraday-Sutton Grange Road
Faraday, Victoria, Australia 3451


License Number – 32605458